Taurus-Amp bass and guitar amplification

The privacy policy of our store

 

Providing personal data, as well as consent to its processing, is completely voluntary. All personal data provided to us is processed only to the extent and for the purpose to which you have agreed. However, if you decide not to provide us with the data necessary to process the order, and you will not agree to its processing, we will not be able to process your order, unfortunately.

Please, remember that you have the right to access your data, and the right to rectify it, delete it, limit its processing, the right to transfer data, the right to object, the right to withdraw consent at any time without affecting the lawfulness of processing, which was carried out on the basis of consent before its withdrawal. You can do it yourself, as well as with our help, which we will gladly provide.

We assure you that our company adheres to a restrictive personal data security policy. Your personal data is safe with us, and we make every effort to increase the security level year by year. We believe that getting acquainted with our privacy policy will help you feel secure and enjoy online shopping.
 

I. Who is the personal data controller?
The personal data controller (hereinafter the "Controller"), or the entity responsible for providing security of your personal data is:

RGB Marketing Sp. z o.o. with its registered office in Wrocław, ul. Jana Długoszanr 2-6, 51 – 162 Wrocław, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court of Wrocław-Fabryczna in Wrocław, the 6th Commercial Division of the National Court Register, under the KRS number: 0000638502, NIP (Tax Identification Number): 8952094716, REGON (National Business Registry Number): 365460150.


II. How do we keep your personal data safe?
The Controller has implemented internal procedures in line with the requirements of the Regulation of European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing the Directive 95/46/EC (the General Data Protection Regulation) that ensure an effective protection of your personal data.

 

III.   Why and what kind of personal data do we ask you to provide?
 
A. Registration
During the registration, we ask you to provide the data necessary to set up an account in the taurus-amp.co.uk online store, so you do not have to waste time on re-filling the entire order form with each new purchase. By registering you save time. After logging in, a registered customer can also verify the order status and the history of all purchases made. A registered and logged-in customer can correct, complete or delete data at any time.
 
During the registration we ask you to provide:
1.   name and surname – necessary for us to issue a sales document and address the package later;
2.   email - necessary for logging in and for communication related to the order, the email address is also your login;
3.   password – necessary for logging in.
 
After creating a customer account, the customer can add a default delivery address (street, building number/or building and apartment number, post code, city, voivodeship, country) – that we need later to address the package, as well as provide the company name and its NIP (EU VAT) – that we need later to issue an invoice and a phone number. After creating the account, the customer also has the option of adding a default billing address (street, building number/or building and apartment number, post code, city, voivodeship, country), provide the company name and its NIP (EU VAT) and telephone number – in the case when the payer is a different person/company than the orderer – necessary to issue an invoice and send it to the indicated person.

The data provided during the registration are processed only by the online store and are not used in any other way, nor are they transferred to other entities, including third countries or international organisations.
 
B. Placing an order
When placing an order, we ask you to provide us with the data necessary to complete the order, which in the case of registered and logged-in Clients are partially collected automatically from the data provided during the registration.
 
When placing an order, we ask you to provide:
1. name and surname or name of the company/establishment – necessary to issue a sales document and address the package;
2. place of residence/address of the registered office (street, building number/or building and apartment number, post code, city, country) – necessary to issue a sales document;
3. email – necessary for communication related to fulfilling the order;
4. phone number – necessary in the case of some delivery methods (required by carriers);
5. NIP (EU VAT) number – necessary to issue a sales document later
 
In the case when the Customer chooses a delivery to an address other than the one indicated during the registration or during placing an order, we additionally ask to provide:
1. name and surname or name of the company/establishment – necessary for us to address the package;
2. delivery address (street, building number/or building and apartment number, post code, city, country) – necessary to address the package;
3. phone number of the package recipient – necessary in the case of some delivery methods (required by carriers);
4. NIP (EU VAT) number – necessary to issue a sales document later
 
In the case when during placing an order the Customer wants us to issue a sales document containing data other than indicated during the registration or during placing the order, we additionally ask to provide:
1. name and surname or name of the company/establishment – necessary to issue a bill of sale;
2. address (street, building number/or building and apartment number, post code, city, country) – necessary to issue a bill of sale;
3. NIP (EU VAT) number – necessary to issue a bill of sale.
 
The data provided during placing an order are processed by the online store and the following entities in the following scope:
1. name and surname, address, phone, email indicated as the delivery address are provided to couriers, with whom the Controller cooperates, in the form of a label/shipping list which is also a delivery order, depending on the selected type of delivery
2. name and surname, address, NIP (EU VAT) indicated as the data for issuing a sales document are transferred in the form of a sales document to the accounting system: SUBIEKT
 
In the case of making a payment with the use of an external payment system, all the data provided after switching to the website of any payment operator remain registered only in its database, and are not in any way accessible or stored by the online store
 
The online store cooperates with PayPal and First Data (secure online payment) as payment operators.
 
C. Newsletter subscription
In the case of subscribing to the newsletter and giving a consent to receiving it, we only ask for the email address to which the commercial information (marketing, advertising, promotional) will be sent by the Controller, from receiving of which you can unsubscribe at any time.

The basis for processing personal data by us in the case of registering and subscribing to the newsletter is art. 6 item 1(a) of the GDPR, i.e. the consent of the data subject to the processing of their personal data for a specific purpose or purposes.

The basis for processing personal data by us in the case of placing an order is art. 6 item 1(b) of the GDPR, i.e. the processing is necessary for the performance of the contract to which the data subject is a party.


IV.   Your personal data, that is being automatically collected after entering the online store
 
A. (server)
The IT system used by the online store automatically collects in the logs the data related to the device that you use when connecting to the online store. This data is being collected only for statistical purposes and relates to: IP, addresses of the downloaded page files or the exit address, and are used only for diagnostic purposes of the online store.
 
This data is never combined with the data referred to in part III and are only a material for statistical analysis and system error correction mechanisms.

B. (cookies)
The online store employs the technology of "cookies", i.e. text files put on your device for the technical purposes of handling the session.
 
In the case when you do not agree to put cookies on your device, you can block it by configuring your web browser. The information on how to do this can be found in the help files of your web browser. Unfortunately, in the case of blocking the cookies from the online store, we cannot guarantee its correct operation.
 
If you give your consent to put cookies on your device, but after completing your visit to the store you would like to delete them, you can do it without any risk, and the information on how to do this can be found in the help files of your web browser.
 
C. Google Analytics (cookies)
Google Analytics employs the technology of "cookies", i.e. text files put on your device, in order to allow the Controller to analyse the sources of traffic and the manner in which the visitors use it.
 
On its servers, Google collects the data obtained from putting cookies on devices and uses this information to create reports and provide other services related to the traffic and use of the Internet.
 
Google may also transfer this information to third parties if it is required to do so by law, or if they process such information on behalf of Google.
 
This data is never combined with the data referred to in part III and are only a material for statistical analysis and system error correction mechanisms.
 
If you do not agree to put cookies on your device, you can block it by configuring your web browser. The information on how to do this can be found in the help files of your web browser. Unfortunately, in the case of blocking the Google cookies, we cannot guarantee correct operation of the online store.
 
If you give your consent to putting Google cookies on your device, but after completing your visit to the online store you would like to delete them, you can do it without any risk, and the information on how to do this can be found in the help files of your web browser.
 
D. Pixel Facebook
Pixel Facebook employs the technology of "cookies", i.e. text files put on your device, in order to allow the Controller to analyse the sources of traffic and the manner in which the visitors use it.
 
On its servers, Pixel Facebook collects the data obtained from putting cookies on devices and uses this information to create reports and provide other services related to the traffic and use of the Internet.
 
Pixel Facebook may also transfer this information to third parties if it is required to do so by law, or if they process such information on behalf of Pixel Facebook.
 
This data is never combined with the data referred to in part III and are only a material for statistical analysis and system error correction mechanisms.
 
If you do not agree to put cookies on your device, you can block it by configuring your web browser. The information on how to do this can be found in the help files of your web browser. Unfortunately, in the case of blocking the Pixel Facebook cookies, we cannot guarantee correct operation of the online store.
 
If you give your consent to putting Pixel Facebook cookies on your device, but after completing your visit to the online store you would like to delete them, you can do it without any risk, and the information on how to do this can be found in the help files of your web browser.

E. Google AdWords (cookies)
Google AdWords uses the technology of "cookies", i.e. text files put on your device, in order for the online store to assess the correctness and effectiveness of its advertising activities using the AdWords network.
 
On its servers, Google collects the data obtained from putting cookies on devices and uses this information to create reports and provide other services related to the traffic and use of the Internet.
 
Google may also transfer this information to third parties if it is required to do so by law, or if they process such information on behalf of Google.
 
This data is never combined with the data referred to in part III and are only a material for statistical analysis and system error correction mechanisms.
 
If you do not agree to put cookies on your device, you can block it by configuring your web browser. The information on how to do this can be found in the help files of your web browser. Unfortunately, in the case of blocking the Google cookies, we cannot guarantee correct operation of the online store.
 
If you give your consent to putting Google cookies on your device, but after completing your visit to the online store you would like to delete them, you can do it without any risk, and the information on how to do this can be found in the help files of your web browser.


 
V. Whom do we share your personal information with

The Controller chooses business partners very carefully, and also carefully verifies the links to other websites and privacy policies posted on the store website. However, the Controller is not responsible for the standard and privacy protection policy applied by the owners, operators or administrators of these websites. That is why we recommend verifying each of our partners on your own and decide for yourself whether you want to entrust them with your personal data.

We provide your personal data to payment operators and courier companies indicated in item III(B) of this Privacy Policy.

Your personal data is also transferred to the providers of services we use to run the store. The providers of these services are processors, i.e. they process the personal data entrusted to them by us, and in this regard are subject to our orders as to the purposes and methods of data processing. These include our providers of IT services, online marketing services, sending emails, maintaining the website. Our providers are mainly based in Poland. Our providers guarantee a high level of personal data protection. We have signed entrustment agreements of processing your personal data with our providers.

In special situations where the applicable law requires us to provide the collected data to state authorities, we will provide such data. Except for these situations, your personal data will only be disclosed to the extent, for the purpose, and to the entities listed in this privacy policy.

We may also provide your personal data to other entities from the RGB group, in particular:
1.   RGB Elektronika spółka z ograniczoną odpowiedzialnością Sp. K. with its registered office in Wrocław at ul. Jana Długosza nr 2-6 (National Court Register: 0000371709)
These companies perform certain functions on our behalf, helping us to carry out our activities aimed at clients. These companies process personal data only to the extent necessary to perform the functions entrusted to them, and in accordance with our instructions.

 
VI. Your personal data retention period

Your personal data is kept:
1.   in the case of registering in the online store to have access to functionalities related to the having of an account – for the period of having the account,
2.   in the case of subscribing to the newsletter for marketing purposes – for the period of subscription,
3.   in the case of placing an order and entering into a sales agreement with the Controller – for the period of performing the agreement, and then for the period of limitation of the claims resulting from the agreement.

In the case of receiving a request to delete the account or cancel the newsletter subscription, your data will be deleted by the Controller. We would like to emphasise that we will not retain your personal data longer than necessary, but we may need it because of the legal provisions stating that we should or must retain it, as well as to protect you or the Controller.


VII. Exercising your rights in connection with processing your personal data

A.   The right to withdraw consent
You have the right to withdraw every consent you gave when you registered the account or subscribed to the newsletter. Withdrawal of consent is effective immediately. Withdrawal of consent does not affect the processing we have lawfully carried out before the withdrawal.
Withdrawal of consent does not entail any negative consequences for you. However, it may prevent you from continuing to use the services or functionalities that we can lawfully provide only with your consent.
Legal basis: art. 7 item 3 of the GDPR

B.   The right to object
You have the right to object to the processing of your personal data at any time.
Resignation from receiving the newsletter will mean to us you object to the processing of your personal data. If your objection turns out to be well-founded and we will have no other legal basis to process your personal data, we will delete your data to the processing of which you objected.
Legal basis: art. 21 of the GDPR

C.   The right erase the data ("the right to be forgotten")
You have the right to request erasure of all or some of your personal data. We will treat the request to erase all personal data as a request to delete your account and the newsletter subscription.
You have the right to request erasure of personal data if:
a)   you have withdrawn a specific consent regarding the given scope of processing your personal data;
b)   your personal data is no longer necessary for the purposes for which it was collected or being processed;
c)   you have objected to the use of your data for marketing purposes;
d)   your personal data is being processed unlawfully.
Despite a request to erase personal data due to an objection or withdrawal of consent, we may retain certain personal data to the extent necessary to establish, assert or defend claims.
Legal basis: art. 17 of the GDPR

D.   The right to limit the data processing
You have the right to request limiting the processing of your personal data. If you submit such a request, we will prevent you from using certain functionalities or services requiring processing of the indicated data, until we consider your request.
You have the right to request limiting the use of your personal data in the following cases:
a)   when you question the accuracy of your personal data;
b)   when the processing of your data is unlawful;
c)   when your personal data is no longer necessary for the purposes for which we have collected or have been using it, but you need it to establish, recover or defend claims;
d)   when you have objected to the use of your data – then the data processing is limited for the time needed to consider whether, due to your particular situation, the protection of your interests, rights and freedoms outweighs the interests for the purposes of which we process your personal data.
Legal basis: art. 18 of the GDPR

E.   The right of access to data
You have the right to be informed whether we process your personal data, and if this is the case, you have the right to:
a)   get access to your personal data;
b)   obtain information about the purposes of processing, the categories of the personal data being processed, the recipients or the categories of recipients of this data, the planned period of retaining your data or the criteria for determining this period, your rights under the GDPR and the right to lodge a complaint to the supervisory authority, the source of this data, the automated decision-making, including profiling and safeguards applied in connection with transferring this data outside the European Union;
c)   obtain a copy of your personal data;
Legal basis: art. 15 of the GDPR

F.   The right to rectify data
You have the right to rectify and supplement your personal data. You can do this by submitting a request to rectify the data (if it is incorrect) and to supplement it (if it is incomplete).
Legal basis: art. 16 of the GDPR

G.   The right to transfer data
You have the right to receive your personal data that you have provided to us, and then transfer it to another personal data controller of your choice. You also have the right to request the personal data to be transferred by us directly to such another controller, if it is technically possible.
Legal basis: art. 20 of the GDPR

If, to exercise the aforementioned rights, you lodge a request with us, we comply or refuse to comply with such a request without any delay, but no later than one month after receiving it. However, if – due to the complexity of the request or the number of requests – we will not be able to comply with your request within a month, we will comply with it within the next two months, informing you in advance about the intended extension.

You can lodge complaints, queries, and requests with us, regarding the processing of your personal data and the exercise of your rights.

If you believe that your right to protect your personal data or other rights granted to you pursuant to the GDPR have been violated, you have the right to lodge a complaint with the supervisory authority – the President of the Office of Personal Data Protection.


VIII. Privacy policy and security of the partners
The online store chooses its business partners very carefully. However, the store is not responsible for the standard and privacy protection policy applied by the owners, operators or administrators of these websites. That is why we recommend verifying each of our partners on your own and decide for yourself whether you want to entrust them with your personal data.

 
IX. Making your personal data available
In special situations where the applicable law requires the Controller to provide the collected data to state authorities, the Controller will provide such data. Except for these situations, your personal data will only be disclosed to the extent, for the purpose, and to the entities listed in this privacy policy.

 

X. Changes to the privacy policy
The store reserves the right to change the privacy policy, if it is required by applicable law, if the technological conditions of the store operation change, or if the change will introduce a standard higher than the minimum required by law.

The store will inform about such a change by electronic means (to the email address provided during registration). The notification will be sent at least within 30 days before the new privacy policy enters into force.


XI. Contact
 
The store contacts you using the provided email address, and we use the phone number provided by you only in specific situations.

If you have any questions or concerns about the privacy policy and the security of your personal data, we encourage you to contact us on our phone number +44 121 726 1301 or by electronic means, by sending a message to the following email address: shop@taurus-amp.com
 
In the case when you want to update or erase your personal data, if you cannot or do not want to do it yourself, please contact us on our phone number: +44 121 726 1301 or by electronic means, by sending a message to the following email address: shop@taurus-amp.com
 
You can also send us correspondence regarding the above cases to the address: RGB Marketing Sp. z o.o., ul. Jana Długosza nr 2-6, 51 – 162 Wrocław.